Uh…now what?
**Update: I called Nordstroms this morning and they were extremely helpful and apologetic. They told me to go ahead and wear the dress and they would either replace it or give me a full refund. I really like the dress, its one I’d probably wear again (and the picture doesn’t really do it justice– its not quite as stripey looking on…its quite elegant actually–and as an added bonus, as I told PC, its got built in bra cups so no need for a strapless backless contraption that alleges its a bra!), but its also tempting to just get my money back.
The Marine Corps Birthday Ball is on Tuesday. In the Marine Corps its a big deal. For me its an excuse to get all dolled up. I ordered two dresses from Nordstroms (same dress, two slightly different colors…and one was on sale). As I tried them on tonight PC pointed out that one has a tear in the bottom. Upon closer inspection its clear that the hem of this dress has been dragged across the floor….as in some bi-yotch WORE IT and returned it with the tags still on. Nordstroms unknowingly shipped the USED dress to me where now I don’t have time to order a new one, I fully plan on wearing it but Im sure as heck not paying full price for it. So….do I wear it and return it? That seems sort of wrong. Do I wear it and have them send me a new one in the meantime? I guess thats ok, but I don’t really need a new one after I’ve worn it. Do I just ask for a fatty discount? What would you do?
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If it’s in wearable condition for Tuesday, I’d just ask for a discount. Explain the situation – that you received a used dress and there is no time to return it before your event and that you’d like them to make it right by crediting your account the amount of a discount on the used merchandise.
Or, can you wear the other non-damaged dress and just return this one, since they are the same dress?
1 MamaMonkey said this (November 4, 2009 at 11:53 pm)
Yea, if you can wear it, WEAR it and get a cheaper price! Score! It is beautiful!
2 Katie (The Yap) said this (November 5, 2009 at 1:53 am)
I’d wear the dress and get the refund, unless there is somewhere you think you would be able to wear it again. If you got the ok from the store to do that, then I would save myself the $$ : )
3 Vivian said this (November 5, 2009 at 2:41 pm)